During this period we have serviced numerous large clients such as ABSA Bank, Standard Bank, Super Group, Imperial Holdings, Kempston Group, Unitrans, Basil Read, Pioneer Group and many more to mention.
We make use of extensive advertising channels, such as newspapers, social media, third party platforms as well as our own database of buyers collected over many years in order to keep our sellers and buyers up to date with auction sales.
As a company, we strive to accomplish and instil organisational competitiveness. We believe that commitment to service and excellence not only from management, but also from our entire staff body is a pre-requisite for this. In order to achieve this we feel that effective performance management systems need to be in place.
We insist on customer satisfaction, as we believe that our clients are an integral part of the organisation, we also believe that having a clear, successful and honest working relationship with our customers, and clients allows us to develop an effective and long-term relationship with them. By allowing our organisation and the various customers and clients to develop this relationship, we feel that the organisation on a whole will develop into a successful platform for growth.
It is our firm belief that the success of an organisation lies also within the employees, and it is for this reason that we insist on effective employee commitment, and behaviour, concentrating on employee satisfaction and loyalty. Because of this, we also feel that by installing effective Human Resource Management systems, concentrating on staff training and development is an integral part in striving to achieve this. It is our firm belief that by achieving this, our organisation will be extremely effective, and a pleasure to work with.
As an organisation we insist on effective service delivery, and not only this, but also the quality of the service we feel is extremely important, and it is for this reason that we insist on effective operations management within all facets of the organisation.
We trust and hope that our buyers have experienced this level of service and look forward to any feedback in this regard.